The Hartford ยท 1 day ago
Customer Service Relationship Specialist
Hartford, CT
Full-time
Remote
Entry Level
$41K/yr - $61K/yr
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Responsibilities
Promote digital self service capabilities.
Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand.
Assisting customers over the phone.
Must have the ability to learn insurance product and processes in training environment.
Required to commit to the training and work schedule.
Have a dedicated workspace free from distractions during work and training hours.
Qualification
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Required
A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field
Ability to work in a fast-paced complex environment while navigating multiple programs
Problem solving and critical thinking skills with strong attention to detail
Excellent communication skills with ability to empathize with customers and colleagues
Adaptability
High School Diploma or equivalent experience required
Must have the ability to learn insurance product and processes in training environment
Required to commit to the training and work schedule
Have a dedicated workspace free from distractions during work and training hours
High speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite
Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable
Minimum upload/download speeds of 10Mbps/100 Mbps will be required
Preferred
Spanish bilingual a plus
Benefits
Medical, Dental, Vision, Life and Disability Insurance. Effective day 1.
25 days paid time off in your first full year of service and Paid Holidays
Tuition reimbursement, Student Loan Paydown Program
401K
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
Founded in 1810
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Leadership Team
W
William Holm
Vice President
Recent News
thesaasnews.com
2024-10-30
Company data provided by crunchbase
