Customer Service Representative (Bi-Lingual) @ Hired by Matrix, Inc | Jobright.ai
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Customer Service Representative (Bi-Lingual) jobs in Jacksonville, FL
Be an early applicantLess than 25 applicantsPosted by Agency
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Hired by Matrix, Inc ยท 6 hours ago

Customer Service Representative (Bi-Lingual)

positionJacksonville, FL
timeContract
remoteRemote
seniorityEntry Level
money$15/hr - $15/hr
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Human ResourcesMarketing
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Growth Opportunities

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Responsibilities

Call coordinator.
Will answer phones from potential and existing customers.
Ask specific questions to determine need and then transfer to the appropriate department.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Call center experienceBilingual in SpanishKnowledge of computer applicationsUSB headset (Avaya compatible)Windows 10Core i3 with 16GB RAMInternet speed (25mbps)Positive enthusiastic behavior

Required

Required to provide own equipment for this role.
MUST have: Internet Service (cannot connect via WIFI).
Core i3 with 16GB of RAM.
Must have a minimum of 25mbps upload and 25mbps download. Run internet speed test at www.speedtest.net.
Candidate must have a minimum of Windows 10 on computer.
Must have modem connection - Must be hardwired to your computer via ethernet cable.
Home computer, monitor and headset that will allow agent to answer calls.
Must have USB headset that is Avaya compatible for incoming customer interactions.
Allow required software to be uploaded to their computer (CT Soft phone, which allows incoming calls).
Call center experience required.
Bilingual in Spanish.
Excellent communication skills.
Intermediate knowledge of computer applications.
Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
Can be selected to work any of the below listed shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am.
Cannot choose shift, must be available to work on 2nd and 3rd shift and at least 5 one day of the weekend.

Company

Hired by Matrix, Inc

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Hired by Matrix is a staffing and recruiting company specializing in administrative, clerical, and marketing staffing services.
dateFounded in 1986
location
Glen Rock, New Jersey, USA
people-size201-500 employees
web-link
http://hiredbymatrix.com

Funding

Current Stage
Growth Stage

Leadership Team

S
Sharon Olzerowicz
President and CEO
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Company data provided by crunchbase
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