Concentrix Limited Company · 15 hours ago
Customer Service Representative (Bilingual: Spanish and English) Remote
United States
Full-time
Remote
Entry Level
$15/hr - $25/hr
1+ years exp
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Responsibilities
Provide inbound customer support using a call flow guide in the customer’s preferred language
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences…with a smile
Qualification
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Required
The ability to read, write and speak fluently both Spanish and English
Must reside in the state of New Mexico
1+ year of customer service experience
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States or have a valid U.S. address for residence
Benefits
Paid training and performance-based incentives
401K with company match
Paid PTO and holidays
Medical, dental, and vision insurance
Comprehensive Employee Assistance Program (EAP)
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Company
Concentrix Limited Company
Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100 Fortune Global 500 clients and over 125 new economy clients, improve business performance.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
