Ameritas · 4 hours ago
Customer Service Representative (Dental & Vision Benefits) - Remote Nebraska
Lincoln, NE
Full-time
Remote
Entry Level, Intern/New Grad
$18/hr - $18/hr
0+ years exp
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Responsibilities
Exceed standards of customer service through timely, courteous, and diplomatic handling of customer interactions.
Answer inbound phone calls and communicate effectively with dental and vision professionals and insured members.
Provide website and mobile app navigation support and password resets to customers.
Meet area production standards and Group metrics.
Other duties as assigned.
Qualification
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Required
High school diploma or equivalent.
0-2 years of related experience
Ability to work overtime when required to support business needs.
Excellent verbal and written communication skills.
Demonstrates initiative when assessing situations.
Proficient use of computer systems and keyboarding skills.
Preferred
Contact center, customer service, dental office and/or insurance experience is highly preferred.
Benefits
Hiring/Retention Bonuses up to $850!
Annual Short-Term Incentive (Bonus) Plan
Comprehensive Medical, Dental, and Vision insurance
401(k) Retirement plan with a company match of up to 3%
Time off to care for yourself and others.
Tuition reimbursement
Student loan repayment
An incentivized well-being program
Adoption assistance
Paid time off for volunteering
Career development opportunities
Company
Ameritas
You may know Ameritas as an insurance, employee benefits and financial services company, but we’re in the business of fulfilling life.
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-04-01Private Equity· Undisclosed
Leadership Team
Bill Lester
President and CEO
Jennifer Wooster
SVP, Chief actuary and underwriting
Recent News
2024-04-24
Company data provided by crunchbase
