Worthy.com · 2 hours ago

Customer Service Representative (Eastern time zone)

United States

Full-time

Remote

Entry Level

1+ years exp

Maximize your interview chances

AuctionsInternet

Comp. & Benefits

Insider Connection @Worthy.com

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Handle high volume inbound calls from prospective and existing Sellers

Quickly, clearly, and professionally communicate with sellers on a regular basis to understand their questions, providing accurate and timely information and solutions in response

Work cross functionally between our Account Executive and Auction Manager teams to support a seamless seller experience from start to finish

Work in tandem with our Operations Team to ensure all item updates are appropriately communicated and all follow through is taken

Prioritize your time according to the impact of the issue on the Seller’s account and effectively provide solutions to issues or concerns in a timely manner

Identify new and better ways of solving problems that improve our product, our processes, and our Seller experience

Qualification

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