Press-One Customer Care Inc. · 3 hours ago
Customer Service Representative (FT)
Topeka, KS
Full-time
Remote
Entry Level
$15/hr - $16/hr
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Responsibilities
Please help us help customers manage their subscriptions.
You’ll be answering phone calls from the comfort of your home.
You will assist customers with filing complaints, billing inquiries, and fulfillment issues.
You may also be calling customers to update information, collect payments, or inform them of upcoming renewals.
Qualification
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Required
Required availability includes start times as early as 7 AM and ending at 4 PM MST (8AM-5PM CST)
Reliability, attendance adherence
Reliable internet connection (A minimum of 50 Mbps download speed)
PC or Laptop with at least Windows 8 or High Sierra IOS
USB Headset for taking calls
A dedicated, quiet workspace
Excellent reading/writing skills
Ability to work 30+ hours per week, minimum
Ability to work at least one weekend day per week - weekend shifts are shorter from 7 AM to 12 PM
Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
Must live in Wyoming or Kansas
Benefits
Monetary Incentives
Training is paid
You will be paid weekly via direct deposit
Company
Press-One Customer Care Inc.
Press-One provides an omni-channel array of cost-effective, high-quality contact center services to dozens of entities in retail, publishing, high-tech, education, government, freight and logistics support.
Founded in 1990
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
