McLaren Health Care · 3 hours ago
Customer Service Representative (MA) - Remote
Flint, MI
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Responsible for daily member telephone calls which will include directing members to the proper services needed
Educating members
Problem solving
Creating linkages to the Medical Management Department for authorization of services
Assisting providers with eligibility, benefit, and resolution of claims issues
Qualification
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Required
High School Diploma or equivalent certification
One (1) year experience in a customer service related role with direct contact with customers via telephone, email, chat and/or face-to-face
Preferred
One (1) year experience in a physician health care office environment or high-volume call center
One (1) year experience and knowledge of HMO, PPO, TPA, PHO and Managed Care functions
Company
McLaren Health Care
McLaren Health Care is a fully integrated health network committed to quality evidence-based patient care and cost efficiency.
10,001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Acquired· undefined
Leadership Team
Chris Candela
President & CEO
Chad Grant
EVP & COO
Recent News
DBusiness Magazine
2024-10-16
2024-04-09
2023-03-15
Company data provided by crunchbase
