Be an early applicantLess than 25 applicants

Company

Allied Solutions LLC · 10 hours ago

Customer Service Representative (REMOTE)

Carmel, IN

Full-time

Remote

Entry Level

1+ years exp

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Financial ServicesInformation Technology

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Responsibilities

Handle incoming borrower, agent, and lender calls with some supervision

Handle incoming and outbound calls at a professional level

Work the outbound call queue and the outbound max queue by making outbound calls or web verification

Accurately compose written information for loan histories of customers

Accurately verify, key, and/or memo insurance information

Process insurance information received from agents, lenders, and borrowers on the internal tracking system

Review insurance policies for compliance with lender requirements

Distribute and exchange information with others

Meet set goals and assigned workload expectations for productivity

Mentor fellow co-workers as requested by supervisor

Qualification

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Data entryCall Center experience

Required

High school diploma/GED

Data entry and keyboard knowledge

Strong attention to detail and organization skills

Ability to handle multiple tasks

Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memos

Ability to work independently in a fast-paced environment

Strong problem solving and analytical abilities

Preferred

1 year of related experience

Call Center experience

Benefits

Medical, dental and vision benefits

401(k) or Roth account with employer match

Company pays for your life, short and long term disability coverage

Paid time off in the amount of 3 weeks in their first year

Company

Allied Solutions LLC

Allied Solutions uses technology based products and services to meet the insurance, lending and marketing needs of more than 4,000 financial institutions in North America.

Founded in 2000

Carmel, Indiana, USA

1,001-5,000 employees