Michael Laskin - State Farm Agent ยท 4 hours ago
Customer Service Representative (Remote)
United States
Full-time
Remote
Entry Level
$55K/yr - $65K/yr
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Hiring Manager
Michael Laskin
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Responsibilities
Respond to customer inquiries via phone and email.
Process policy changes, and payments.
Facilitate communication between customers and State Farm claims department.
Assist with billing and general account inquiries.
Maintain accurate customer records and documentation (Salesforce).
Support sales efforts by identifying opportunities for additional coverage or services.
Handle customer complaints and provide appropriate solutions.
Qualification
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Required
Must possess or be able to obtain necessary licensing as required by the state.
Previous customer service experience, preferably in insurance or financial services.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency with computers and CRMs.
Ability to work independently and as part of a team.
Preferred
State Farm experience preferred.
Benefits
Sign-on Bonus available to candidates with State Farm experience.
Commission opportunities available to those interested in sales.
Health, dental, and vision insurance.
401K with company match.
Paid time off and holidays.
Friendly and supportive work environment.
Company
Michael Laskin - State Farm Agent
We focus on Auto, Home/Renters, Life, and Health Insurance throughout the State of Florida, including; Naples, Bonita Springs, Cape Coral, Ft Myers, Marco Island, Sarasota, and Tampa.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
