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Company

The Reynolds and Reynolds Company · 1 day ago

Customer Service Representative - Automotive

Jacksonville, FL

Full-time

Remote

Entry Level

$45K/yr - $45K/yr

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AutomotiveRetail

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Responsibilities

Reviewing automotive contracts and evaluating maintenance claims

Obtaining any needed documentation from the customer to assist with processing maintenance claims

Assisting customers with general questions related to their contracts, and going over provisions on contracts

Using the AGWS system to log notes and input documentation

Qualification

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Customer service skillsAutomotive experienceTyping 30 WPMASE certificationsTechnical certificationMultitasking skills

Required

Previous automotive experience in service or automotive related customer service is a plus

Must be able to type a minimum of 30 WPM

Strong multitasking skills

Strong customer service and phone skills

Preferred

ASE certifications a plus

Technical certification or degree preferred

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

On-the-job training

Paid time off

Parental leave

Referral program

Vision insurance

Company

The Reynolds and Reynolds Company

Glassdoor

3.3

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Founded in 1866