TTEC · 4 hours ago
Customer Service Representative - Luxury Retail – Remote USA
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ConsultingInformation Technology
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Responsibilities
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Recommendations of products or services close a sale may be required
Qualification
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Required
An appreciation for high fashion brands and haute couture
1 year or more of customer service experience
1 year or more post-secondary education OR 2 years equivalent work experience
Recognize and solve problems of mid-to-high level customer service issues
Computer experience
High speed internet (> 15 mbps)
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
Benefits
PTO
Tuition reimbursement
Health and wellness incentives
Company
TTEC
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.
Funding
Current Stage
Public CompanyTotal Funding
$1.61B2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO· undefined
Recent News
2024-11-01
2024-05-13
2024-05-09
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