Copart · 1 day ago

Customer Service Representative- Remote

Oregon City, OR

Full-time

Remote

Entry Level

1+ years exp

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AutomotiveE-Commerce

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Responsibilities

Receive and process payments.

Update lot (vehicle) notes in the system.

Answer multi-line telephone in a professional manner.

Face-to-face customer interaction.

Use company resources to gather information and offer solutions to meet customer needs.

Contact clients to obtain vehicle pick-up information.

File documents according to criteria.

Process mail incoming and outgoing per criteria.

Read and interpret various reports and documents.

Proper completion of sale documents.

Other duties as assigned.

Qualification

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Customer serviceOffice support experienceMS SuiteProblem-solvingBilingual skillsMulti-taskingTyping speed 45WPMWritten skillsVerbal skillsProfessional appearanceAttention to detail