Atento · 19 hours ago

Customer Service Representative

Lindon, UT

Full-time

Remote

Entry Level

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Hiring Manager

zaida torres

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Responsibilities

Support all inbound calls

Providing technical support

Account management

Overall general questions

Qualification

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Bilingual (English/Spanish)Customer Service ExperiencePC skillsWindows-based applicationsTeam-based environmentTyping speed (25+ WPM)

Required

Excellent interpersonal skills, Customer Service Experience a plus.

PC skills; experience with Windows-based computer applications a plus.

Conversationally bilingual (English/Spanish) with good writing/grammar in both languages

Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email.

Excellent analytical, problem-solving skills to deliver high customer satisfaction.

Solid organizational skills.

Ability to work in a structured, team-based environment.

Ability to work within a fast paced and high-volume environment.

Minimum 25+ WPM typing speed

Must have a high school diploma or equivalent

Must complete a satisfactory background check.