DRolls Associates ยท 16 hours ago
Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$47K/yr - $58K/yr
0+ years exp
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Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints with empathy and efficiency.
Maintain a thorough understanding of our products and services to provide accurate information.
Document customer interactions and update records in our systems.
Collaborate with team members to improve customer service processes.
Identify and escalate complex issues to the appropriate departments.
Qualification
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Required
0-5 years of experience in customer service or a related field.
Strong communication and interpersonal skills.
Ability to handle challenging situations with patience and professionalism.
Proficiency in MS Office (Word, Excel, Outlook) and customer service software.
Excellent organizational and time management skills.
Ability to work independently and as part of a team.
Company
DRolls Associates
DRolls is a strategic appointment-setting agency that opens doors by closing high-level meetings with key decision-makers.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dafna Rolls Ish-Shalom
CEO
Dorit Cohen
Partner & GM US Operations
Company data provided by crunchbase
