Elite Personal Travel Agency · 12 hours ago

Customer Service Representative

North Carolina, United States

Part-time

Remote

Entry Level

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Responsibilities

Be Part of Our Exceptional Team – As a Cruise Travel Specialist, your role will be to turn clients’ dream cruises into extraordinary journeys.

Uncover Spectacular Destinations – Stay on the cutting edge of travel trends, explore luxurious cruise ships, and discover the most enticing onboard and onshore excursions.

Guide Clients to Their Ideal Cruise – Engage with clients to understand their preferences and recommend customized destinations, cruise lines, and cabin types.

Hassle-Free Bookings – Manage reservations for flights, car rentals, train rides, and pre- and post-cruise accommodations to ensure clients have everything they need.

Reveal the Wonders of Cruising – Share exciting information about ships, destinations, and experiences to help clients select their perfect cruise.

Drive Sales Success – Sell tailored travel packages, including flights, car rentals, and cruise options, helping us achieve sales goals.

Coordinate Payments – Provide a seamless experience by arranging payment plans and handling transactions through credit cards, checks, or cash.

Qualification

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