Endeavor · 2 hours ago

Customer Service Representative

Remote-FL (ET)

Full-time

Remote

Entry Level

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ContentMedia and Entertainment

Actively Hiring

Insider Connection @Endeavor

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Provide online support for up to 100+ contacts per day.

Handle billing, intermediate troubleshooting and interacting with sports fans from the world's largest brands such as the NBA, NFL, UFC and SKY Sports.

Work remotely from home.

Keep pace with the number of email tickets or live chats that come in.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Computer BrowsersMobile DevicesGrammar SkillsSpelling SkillsCall Center ExperienceFluent in SpanishPassion for Sports

Required

High School Diploma or GED.

General knowledge of computer browsers, mobile devices and/or other devices.

Available for Full-Time work as soon as possible.

Able to work remotely from home.

Able to work remotely in a private setting conducive to performing work duties, should circumstances require remote work.

Able to work/train for up to 2 months (Monday through Friday, 9 am to 6 pm).

Able to work overnight, weekends and holidays as assigned after training is completed.

Access to high-speed Internet service (minimum 25Mbps) in a private setting conducive to performing work duties, should circumstances require remote work.

Must have personal laptop or desktop computer during training and ninety-day (90) probationary period.

Accommodations in a private setting conducive to performing work duties, should circumstances require remote work, where you can focus on work without interruption while on shift.

Able to keep pace with the number of email tickets or live chats that come in.

Good reading comprehension.

Proficient grammar and spelling skills.