Firefighters First Credit Union ยท 9 hours ago
Customer Service Representative
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Financial Services
Insider Connection @Firefighters First Credit Union
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Responsibilities
Manage customer communications through phone, email, and live chat
Offering product information
Addressing concerns
Resolving issues to ensure a seamless customer experience
Troubleshoot and provide effective solutions to maintain a high standard of customer satisfaction
Qualification
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Required
Highly organized
Customer-focused
Ability to manage customer communications through phone, email, and live chat
Offering product information
Addressing concerns
Resolving issues
Ability to troubleshoot
Providing effective solutions
Maintaining a high standard of customer satisfaction
Company
Firefighters First Credit Union
Firefighters First Credit Union prides itself in being the trusted provider of premier financial services to our Fire Family since 1935.