Not applicable1 ยท 2 days ago
Customer Service Representative
United States
Contract
Remote
New Grad, Entry Level
0+ years exp
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Responsibilities
Contacts are varied, some are non-routine.
Follow standard screens/ scripts to perform tasks.
Resolves many questions and problems, refers more difficult items to higher levels for guidance.
Knowledge of company products & services.
May assess customer needs and suggest alternative products or services.
Research contract issues for supporting departments such as Claims for Service Recruitment.
Qualification
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Required
Candidates must be available to work between 08:00a-11:00p Est everyday including weekends.
MUST be on camera during interviews and all throughout training.
Good Verbal And Written Communication Skills.
Active Listening Skills.
High School Diploma or GED.
0-2 years general experience in an office setting or customer service experience.
Has experience with computer equipment.
Systematically gathers information necessary to consider alternatives before making a decision.
Treats individuals with respect despite personality differences or performance problems.
Actively supports others to achieve common goals.
Consistently meets deadlines and requirements.
Demonstrates curiosity by continuously seeking new information and asking questions.
Company
Not applicable1
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
