OnBoarding IT · 2 days ago
Customer Service Representative
United States
Full-time
Remote
Entry Level
$30/hr - $30/hr
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Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Provide accurate information about our products and services.
Resolve customer issues efficiently, ensuring high levels of satisfaction.
Maintain detailed and accurate records of customer interactions.
Collaborate with internal teams to address and resolve client concerns.
Identify trends or recurring issues to enhance customer experience.
Assist with order processing, account updates, and technical troubleshooting.
Qualification
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Required
High school diploma or equivalent
Proven experience in customer service or a related role
Strong verbal and written communication skills
Proficiency in Microsoft Office Suite and customer support software
Exceptional problem-solving and multitasking abilities
Patience, empathy, and a commitment to providing outstanding service
Ability to work independently and as part of a team
Preferred
Bachelor’s degree
Benefits
Comprehensive health insurance
Paid time off and holiday pay
Retirement plan
Opportunities for professional development and career growth
Company
OnBoarding IT
IT Recruitment mediates IT professionals, for temporary assignments, permanent positions and interim projects
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase
