Stagway Global LLC · 6 hours ago
Customer Service Representative / Data Entry
Los Angeles, CA
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development
Qualification
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Required
Bachelor’s degree or equivalent
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system
Benefits
Health, Dental and Vision Plans
Short and Long-Term Disability
Critical Illness and Accident Policies
401(k) Retirement Plan
Health Club Membership
Tuition Assistance
Paid time off
Holiday pays
Company
Stagway Global LLC
Welcome to Stagway Global, where we redefine the urban automotive experience with finesse and flair.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
