Customer Service Representative / Data Entry @ Stagway Global LLC | Jobright.ai
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Customer Service Representative / Data Entry jobs in San Diego, CA
177 applicants
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Stagway Global LLC · 17 hours ago

Customer Service Representative / Data Entry

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Industrial Automation

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Responsibilities

Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development

Qualification

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Client success supportCRM system familiarity

Required

Bachelor’s degree or equivalent
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system

Benefits

Health, Dental and Vision Plans
Short and Long-Term Disability
Critical Illness and Accident Policies
401(k) Retirement Plan
Health Club Membership
Tuition Assistance
Paid time off
Holiday pays

Company

Stagway Global LLC

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Welcome to Stagway Global, where we redefine the urban automotive experience with finesse and flair.

Funding

Current Stage
Early Stage
Company data provided by crunchbase
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Orion

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