Morphius Corp ยท 13 hours ago
Customer Service Representative Remote
Los Angeles, CA
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development
Qualification
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Required
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system
Company
Morphius Corp
Morphius Corp is a Los Angeles-based Strategy Consulting Firm that has been delivering solutions to clients since 2019.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
