39 applicants

Company

Baptist Health · 16 hours ago

Customer Service Self Pay Specialist I, Single Billing Office, Baptist Metro Square

Jacksonville, FL

Full-time

Onsite

Entry Level

1+ years exp

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Health Care

H1B Sponsor Likely

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Responsibilities

Serves as the first point of contact for handling a high volume of inbound and outbound telephone calls to resolve patient/guarantor billing concerns and inquiries from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers for both hospital and professional billing settings.

Process patient payments, set up payment arrangements and provides customer/patient education when necessary.

Experience and be well versed in either HB, PB or Customer Service while working toward competency in all areas of the SBO.

Integrate customer service and self-pay collection activities across our Medical Center Facilities and Physician Networks, providing a single point of contact, a single patient billing statement and increased transparency to guarantors, thereby improving the patient collection process and patient experience.

Qualification

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Medical BillingBilling ExperiencePayment ProcessingCHAA CertificationCRCR CertificationCRCS Certification

Required

High School Diploma/GED

1-2 years Billing Experience

1-2 years Medical Billing Experience

1-2 years Customer Service Experience

Preferred

High School Diploma/GED

Certified Healthcare Access Associate (CHAA)

Certified Revenue Cycle Representative (CRCR)

Certified Revenue Cycle Specialist (CRCS)

Company

Baptist Health

Glassdoor

3.8

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 200 outpatient centers, urgent care facilities and physician practices spanning Miami-Dade, Monroe, Broward and Palm Beach counties.

Founded in 1990

Coral Gables, Florida, USA

10001+ employees

http://baptisthealth.net/

H1B Sponsorship

Baptist Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2023 (30)

2022 (38)

2021 (42)

2020 (15)