DRolls Associates ยท 3 hours ago
Customer Service Specialist
United States
Full-time
Remote
Entry Level, Intern/New Grad
0+ years exp
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Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints with empathy and efficiency.
Maintain a thorough understanding of our products and services to provide accurate information to customers.
Collaborate with internal teams to address customer needs and improve service delivery.
Document customer interactions and feedback to help identify trends and areas for improvement.
Qualification
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Required
0-5 years of experience in a customer service or related role.
Strong communication and interpersonal skills.
Ability to handle challenging situations with patience and professionalism.
Proficiency in using customer service software and tools.
A proactive approach to problem-solving and a strong attention to detail.
Company
DRolls Associates
DRolls is a strategic appointment-setting agency that opens doors by closing high-level meetings with key decision-makers.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
D
Dafna Rolls Ish-Shalom
CEO
Dorit Cohen
Partner & GM US Operations
Company data provided by crunchbase
