DRolls Associates ยท 2 days ago
Customer Service Specialist
United States
Full-time
Remote
New Grad, Entry Level
0+ years exp
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Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints with empathy and efficiency.
Maintain a thorough understanding of our products and services to provide accurate information.
Document customer interactions and feedback to improve service quality.
Collaborate with team members to address complex customer issues.
Identify opportunities to enhance customer experience and suggest improvements.
Qualification
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Required
0-5 years of experience in customer service or a related role.
Strong communication and interpersonal skills.
Ability to handle challenging situations with patience and professionalism.
Proficiency in using customer service software and Microsoft Office Suite.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Company
DRolls Associates
DRolls is a strategic appointment-setting agency that opens doors by closing high-level meetings with key decision-makers.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
D
Dafna Rolls Ish-Shalom
CEO
Dorit Cohen
Partner & GM US Operations
Company data provided by crunchbase
