Thrive365 ยท 4 hours ago
Customer Service Specialist
United States
Full-time
Remote
Entry Level
$24/hr - $34/hr
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Responsibilities
Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
Maintain an in-depth knowledge of products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
Present a professional, confident, and enthusiastic image to develop trusting relationships with all customers
Provide high levels of customer account management by properly setting up and maintaining account information and data
Process and coordinate Accounts Receivable, Collections, and Accounts Payable functions and activities
Handle administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing
Qualification
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Required
Solid computer skills including Microsoft Office, data entry, and the ability to run and analyze reports
Ability to multi-task and prioritize assignments in a team environment
Excellent verbal and written communication skills
High school diploma or equivalent
Preferred
Bilingual is preferred but not required
Benefits
Flexibility
Remote work environment
Skill Development
Diverse Opportunities
Company
Thrive365
Thrive365, LLC is a digital health company that serves people living with type 2 diabetes and prediabetes.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kirk Howell
Founder/CEO
Ed Kenney
Co-Founder, Partner
Company data provided by crunchbase
