Aon · 2 days ago
Customer Service Specialist I
New York, United States
Full-time
Remote
Entry Level
$35K/yr - $40K/yr
1+ years exp
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Responsibilities
Answer incoming calls in a professional manner while meeting performance standards, which include average availability, talk time and call volume.
Our clients have questions! Be a resource to clients by extending superior service while providing them with information on their insurance coverage and assisting with additional inquiries.
Initiate claims and offer subsequent status information.
Flex your writing skills by drafting written responses to customer inquiries.
We offer multiple shifts to provide coverage for our national clients and will work with you to find a suitable shift for you!
Qualification
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Required
Minimum of 1 year of customer service experience or call center experience.
Ability to prioritize work flow and handle multiple claims simultaneously.
Strong interpersonal skills and the ability to relate to clients.
Strong attention to detail and organization skills.
Preferred
Ability to navigate Microsoft Office Suite.
Experience working in a call center environment.
Benefits
401(k) savings plan with employer contributions
Employee stock purchase plan
Consideration for long-term incentive awards
Medical, dental and vision insurance
Various types of leaves of absence
Paid time off
12 paid holidays throughout the calendar year
15 days of paid vacation per year
Paid sick leave
Short-term disability
Optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance
Supplemental life and AD&D insurance
Optional personal insurance policies
Adoption assistance
Tuition assistance
Commuter benefits
Employee assistance program that includes free counseling sessions
Company
Aon
Aon is a global provider of risk management, insurance and reinsurance brokerage, human resources solutions, and outsourcing services.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.94BKey Investors
Citibank NABerkshire Hathaway
2023-10-24Post Ipo Debt· $1B
2021-05-17Post Ipo Equity· $942.6M
1982-09-17IPO· nyse:AON
Leadership Team
Mindy Simon
Chief Operating Officer
Yvonne Jacobi
Chief Operating Officer
Recent News
2024-11-07
Canada NewsWire
2024-11-01
Company data provided by crunchbase
