LiquidPower Specialty Products Inc. (a Berkshire Hathaway Company) · 4 hours ago

Customer Services Coordinator

Greater Houston

Full-time

Remote

Entry Level

1+ years exp

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ManufacturingService Industry

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Responsibilities

Works jointly with sales personnel to learn the customer’s business and establish unity of purpose and direction to create an engaging relationship

Provides back-office support for Customer Services team including but not limited to, updating POs and BOL information, monitoring and resolving accounts receivable issues

Enters orders/changes made outside of inventory planning software (GAINS) into SAP

Communicates delivery schedule delivery schedule to the customer

Verifies delivery information and releases all system generated invoices.

Follows established processes for routine work, including maintaining required Internal Controls compliant records, activities, and reports and adhering to ISO Quality processes

Responsible for planning and scheduling the logistics of all non-milk run finished product deliveries for North America. This includes containers, injection equipment, cleanout trailers, and other miscellaneous equipment needed at customer locations or warehouses

Collaborates with internal partners to ensure deliveries requirements are met without disruption to customers or vendors

Collaborates with Manufacturing on pick up schedules for non-bulk finished products

Coordinates with freight carriers and customs brokers in accordance with 49 CFR and CBP regulations

Offers logistical guidance to internal partners for deliveries of non-bulk product and equipment

Verify vendor invoices and create service entries in SAP

Tracks vendor performance by capturing Work Orders in LSPI’s internal tracking system

Utilizes internal tracking system for management of company assets

Responsible for communication of injection equipment movements to Accounting to ensure the SAP Asset module is updated accordingly

Provides vacation relief scheduling support, as needed.

Complete other duties as directed by supervisor

Qualification

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