University Health Alliance · 4 hours ago
Customer Services Representative I
Honolulu, HI
Full-time
Remote
New Grad, Entry Level
0+ years exp
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Responsibilities
Service members and providers who contact UHA’s call center regarding eligibility, benefits, and provider services
Relieve Receptionist for breaks and lunch by performing the primary functions and duties of the Receptionist
Consistently be at work and on time; adhere to schedule, including returning from breaks and lunch in a timely manner
Perform other related duties as required or assigned by the Customer Services Supervisors or Customer Services Manager
This position prohibits any activity that requires interpretation of clinical information to customers, including the choosing of a set of criteria to use for handling a request for healthcare services or treatment
Qualification
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Required
High school diploma or equivalent
Minimum six (6) months of work experience in customer service
Computer skills including ability to maneuver between multiple programs, working knowledge of Microsoft Windows and Microsoft Excel, and proficient keyboarding skills
Exceptional listening, verbal, and written communication skills
Preferred
Recent work experience in the healthcare industry
This position is eligible to work from home with manager's approval
Must be a Hawaii resident
Benefits
100% for your family's medical insurance
20 days of paid personal time off during your first year
Company
University Health Alliance
For more than 40 years, Athens and Northeast Georgia have trusted University Cancer & Blood Center (UCBC) for excellence in cancer care.
Athens, Georgia
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase
