Coding With Kids ยท 19 hours ago
Customer Success Coordinator
United States
Part-time
Remote
Entry Level
$17/hr - $22/hr
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Responsibilities
Provide technical and logistics assistance to parents and students; respond to customer feedback in a positive, solutions-oriented way via email, text, and/or phone conversations.
Act as a key communicator for instructors regarding scheduling and other logistical questions to ensure their success in their classes.
Support the smooth running of classes for our 2200+ students from across the United States and the world on a daily basis.
Qualification
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Required
Experience working in customer service
Excellent verbal and written communication skills
Experience navigating complex and challenging problems with a strong focus on proactive solutions
Comfortable managing ambiguity and engaging in new processes
A knack for high-quality multi-tasking
An aptitude for navigating technology (web-based tools, G-Suite, Zoom, Freshdesk, Discord)
Excellent executive functioning and problem-solving skills
Comfortable working remotely
Benefits
Flexible schedule
Work from home
Company
Coding With Kids
Coding With Kids is an education platform that provides coding education for kids and teens.
Founded in 2013
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Marek Brejl
Founder and CEO
Company data provided by crunchbase
