Cablecast by Tightrope Media Systems ยท 10 hours ago
Customer Success Engineer
Minneapolis, MN
Full-time
Remote
Entry Level
$70K/yr - $78K/yr
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Responsibilities
Facilitate customer enablement calls for configuration of digital signage players, SSO Integration, CAP Integration, etc.
Provide escalation support for the Tier 1 Support team.
Triage, replicate, and submit tickets for product bug reports.
Qualification
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Required
Solid customer communications skills
Ability to develop trusted relationships with various levels of an organization
Strong written and verbal communication
Strong technical aptitude
A desire to master new technologies
Attention to detail
Team-oriented
Facilitation skills
Adjustable self-starter willing to tackle challenges head on
Experience working in a SaaS environment
Superb self-focused time management skills
Company
Cablecast by Tightrope Media Systems
Digital Signage, Broadcast Automation and Broadcast Video Servers.
Founded in 1997
11-50 employees
Funding
Current Stage
Early StageRecent News
2024-12-17
Company data provided by crunchbase
