Skyflow · 2 days ago
Customer Success Engineer
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
You will help with designing and building the best solution
Gain deep technical understanding of Skyflow’s product and integration capabilities to engage with stakeholders in customer organizations.
Become an expert in Data privacy and “privacy by design” architectural approaches across industry segments.
Write basic code samples for Customers to reference during implementation
Steward customers through the technical onboarding process
Initial Technical Support Point of Contact for customers during and after implementation
Consistently achieve successful results, even under tough circumstances
Show adaptability when faced with gaining support from varying audiences
Mentor and coach more junior members to encourage growth.
Qualification
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Required
5+ years technical experience working on SaaS technology platforms
3+ years of experience in customer-facing roles
Customer and Continuous Improvement Passion
Great listener and learner
Ability to effectively communicate complex technical concepts (Written and Verbal)
Working experience with cloud technologies (Amazon Web Services, Google Cloud Platform, and/or Microsoft Azure)
Experience with API centric development technologies (OAS, GraphQL, REST, micro-services patterns and concepts)
Experience with both Client-side and Server-Side SDKs
Experience with Data Architectures (Databases, NoSQL data stores, ETL, Integration, etc.)
Application-level security experience (AuthN, AuthZ, Key Management, PBAC, ABAC, RBAC)
Experience in ideating solutions and working with technology partners
Experience working with end-users and an ability to articulate their challenges
An ability to execute efficiently in an ambiguous environment
Benefits
Work from home expense
Excellent Health, Dental, and Vision Insurance Options (Varies by Country)
Unlimited PTO
Flexible Hours
Generous Equity
Company
Skyflow
Skyflow provides a data privacy vault with an API interface.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$97MKey Investors
Insight PartnersCanvas VenturesFoundation Capital
2024-03-28Series B· $27M
2021-10-19Series B· $45M
2020-12-08Series A· $17.5M
Leadership Team
Anshu Sharma
Co-founder & CEO
Amruta Moktali
Chief Product Officer
Recent News
2024-10-29
2024-04-24
2024-04-13
Company data provided by crunchbase
