Customer Success Manager (5537) @ MetroStar | Jobright.ai
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Customer Success Manager (5537) jobs in United States
114 applicants
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MetroStar ยท 4 hours ago

Customer Success Manager (5537)

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Artificial Intelligence (AI)Cloud Data Services
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Actively Hiring
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Responsibilities

Collaborate with government clients to understand project objectives, scope, and requirements.
Develop comprehensive project plans, including task schedules, resource allocation, and budget estimates.
Manage project teams, assigning tasks, setting priorities, and ensuring timely completion of deliverables.
Actively engage with stakeholders to communicate project progress, address concerns, and manage expectations.
Identify and mitigate project risks, implementing effective contingency plans as necessary.
Monitor project budgets and expenses, ensuring adherence to financial guidelines.
Foster a collaborative and productive work environment, motivating team members to achieve project goals.
Conduct regular project status meetings and provide timely reports to senior management and clients.
Ensure adherence to relevant regulations, compliance standards, and government policies.
Continuously evaluate project performance, identifying areas for improvement and implementing corrective actions.

Qualification

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Project ManagementProject Management ToolsInterpersonal AbilitiesProblem-Solving Aptitude

Required

Ability to obtain a U.S. Government Secret security clearance
5+ years of experience in project management
Proficiency in project management tools, and techniques
Excellent leadership and communication skills with the ability to interact effectively with stakeholders at all levels
Exceptional organizational and time management skills, with the ability to manage multiple projects simultaneously.
Excellent communication and interpersonal abilities, with a proven track record of building and maintaining client relationships.
Problem-solving aptitude and a proactive approach to handling challenges.
Ability to lead diverse teams, foster collaboration, and motivate team members towards project success.
Strong analytical skills, with the ability to gather and interpret relevant data to make informed decisions.
Attention to detail, with a commitment to delivering high-quality work.
Flexibility to adapt to changing project requirements and priorities.

Company

MetroStar

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MetroStar is a digital services and management consulting company specializing in emerging technologies within the public sector.

Funding

Current Stage
Growth Stage

Leadership Team

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Robert Santos
President & Co-Founder
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Company data provided by crunchbase
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