Sensirion Connected Solutions · 2 days ago
Customer Success Manager
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Responsibilities
Be an expert on Sensirion’s continuous monitoring solution and support O&G customers in North America to successfully deploy it.
Collaborate globally with Key Account Management, R&D, and Product Management to execute action items and support customer projects.
DataOps focus to ensure highest quality data stream to end customers in various time zones.
Leverage your engineering skills to help solve problems to enable a successful evaluation and implementation of our solutions.
Coordinate successful customer onboarding of Sensirion’s continuous monitoring systems.
Empower our customers through successful onsite demonstrations, trainings, and collaborative visits.
Identify and communicate customer needs and market trends to Business Unit for new product ideas and/or product improvements.
Accelerate customer adoption through education, enablement, and regular business meetings.
Work from anywhere (remote) close to and frequently onsite at our targeted customers.
Qualification
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Required
Oil & Gas Industry experience required
3+ years of Management and delivery of SaaS based solutions and services in Oil and Gas industry
3+ years of Customer Success, DataOps, Business Development, Account Management, or equivalent experience, with demonstrated success in empowering and supporting customer relationships
Travel approximately 20-30% (as needed) visiting customers, but also, to US Headquarters in Chicago or Switzerland for meetings as required
Bachelor’s degree in engineering(EE or ME preferred) or physics highly preferred
Preferred
Master’s degree is desirable (but not required)
Prior experience as a Project Management Professional (PMP) is desired; but not required
Company
Sensirion Connected Solutions
Sensirion Connected Solutions provides sensor-based, end-to-end solutions and services that improve efficiency and reliability–all in service of a more sustainable future.
Funding
Current Stage
Early StageTotal Funding
$3.46MKey Investors
Startup Angels Alb-BodenseeMerus CapitalSOSV
2021-09-20Acquired· by Sensirion
2021-05-10Convertible Note· $0.64M
2019-10-04Seed· $2.5M
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