Customer Success Manager @ Sensirion Connected Solutions | Jobright.ai
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Customer Success Manager jobs in Texas, United States
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Sensirion Connected Solutions · 2 days ago

Customer Success Manager

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Hiring Manager
Cacau Weiss
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Insider Connection @Sensirion Connected Solutions

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Responsibilities

Be an expert on Sensirion’s continuous monitoring solution and support O&G customers in North America to successfully deploy it.
Collaborate globally with Key Account Management, R&D, and Product Management to execute action items and support customer projects.
DataOps focus to ensure highest quality data stream to end customers in various time zones.
Leverage your engineering skills to help solve problems to enable a successful evaluation and implementation of our solutions.
Coordinate successful customer onboarding of Sensirion’s continuous monitoring systems.
Empower our customers through successful onsite demonstrations, trainings, and collaborative visits.
Identify and communicate customer needs and market trends to Business Unit for new product ideas and/or product improvements.
Accelerate customer adoption through education, enablement, and regular business meetings.
Work from anywhere (remote) close to and frequently onsite at our targeted customers.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS Solutions DeliveryGas Industry KnowledgeCustomer SuccessDataOpsBusiness DevelopmentAccount ManagementProblem-SolvingEmpathyCommunicationPMP CertificationProject Management

Required

Oil & Gas Industry experience required
3+ years of Management and delivery of SaaS based solutions and services in Oil and Gas industry
3+ years of Customer Success, DataOps, Business Development, Account Management, or equivalent experience, with demonstrated success in empowering and supporting customer relationships
Travel approximately 20-30% (as needed) visiting customers, but also, to US Headquarters in Chicago or Switzerland for meetings as required
Bachelor’s degree in engineering(EE or ME preferred) or physics highly preferred

Preferred

Master’s degree is desirable (but not required)
Prior experience as a Project Management Professional (PMP) is desired; but not required

Company

Sensirion Connected Solutions

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Sensirion Connected Solutions provides sensor-based, end-to-end solutions and services that improve efficiency and reliability–all in service of a more sustainable future.

Funding

Current Stage
Early Stage
Total Funding
$3.46M
Key Investors
Startup Angels Alb-BodenseeMerus CapitalSOSV
2021-09-20Acquired· by Sensirion
2021-05-10Convertible Note· $0.64M
2019-10-04Seed· $2.5M

Leadership Team

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Matthias Auf der Mauer
Founder & CEO
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Maximilian von Duering
Founder & CCO
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Company data provided by crunchbase
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