CyberForce Global ยท 4 hours ago
Customer Success Manager
United States
Full-time
Remote
Senior Level
5+ years exp
Maximize your interview chancesInformation TechnologyProfessional Services
Hiring Manager
George Follows
Insider Connection @CyberForce Global
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Responsibilities
Guide customers through onboarding, integration, and product adoption
Proactively manage customer relationships, ensuring satisfaction and success
Troubleshoot technical issues and provide ongoing product support
Identify opportunities for upselling and renewals
Collaborate with product, sales, and support teams to ensure seamless customer experiences
Qualification
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Required
5+ years in customer success, account management, or technical support
Strong understanding of cybersecurity and threat intelligence
High quality customer service skills
Ability to build and maintain strong client relationships
Preferred
SaaS or cybersecurity experience
Early stage or startup experience, building a CSM function from the ground up
Company
CyberForce Global
CyberForce Global is a human resource firm that helps IT industries to find employees.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
