200+ applicantsPosted by Agency
This job has closed.
Digna Recruitment ยท 2 days ago
Customer Success Manager
United States
Full-time
Remote
Mid Level
3+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesStaffing and Recruiting
Hiring Manager
Andreas Michael
Insider Connection @Digna Recruitment
Responsibilities
Serve as the primary point of contact for a portfolio of key accounts, ensuring their success and satisfaction
Develop and maintain strong relationships with customers, understanding their unique needs and goals
Collaborate with cross-functional teams to address customer concerns and drive product improvements
Monitor account health, identify growth opportunities, and proactively prevent churn
Conduct regular business reviews with customers to demonstrate value and drive adoption
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
3-5 years of customer success or account management experience, preferably in the PropTech, real estate, or SaaS/tech industry
Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers
Strong problem-solving abilities and a proactive approach to addressing customer needs
Proficiency in using CRM systems (e.g., Salesforce) and other customer success tools
Benefits
Health insurance
Dental insurance
Vision insurance
401k
Learning and development budget
Flexible PTO policy
4 company-wide mental health days
Company
Digna Recruitment
At Digna Recruitment, we spearhead change in real estate recruitment and talent management.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
