Customer Success Manager @ Five Star Bath Solutions™ | Jobright.ai
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Customer Success Manager jobs in NJ
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Five Star Bath Solutions™ · 17 hours ago

Customer Success Manager

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ConstructionHome Renovation

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Responsibilities

Confirm appointments with clients via phone calls, emails, or other communication channels.
Maintain accurate records of client interactions and update client information in our database.
Manage the calendar and resolve issues promptly and professionally.
Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction.
Proactively identify opportunities to enhance the client experience and provide feedback for process improvement.

Qualification

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Customer service experienceCRM software proficiencyAccount management experience

Required

Excellent communication skills, both verbal and written.
Strong interpersonal skills with the ability to build rapport quickly.
Exceptional organizational and time-management abilities.

Preferred

Prior experience in customer service, account management, or a related field is preferred.
Proficiency in using CRM software and other relevant tools.

Benefits

Paid time off
Work from home
Bonus opportunities
Performance bonus

Company

Five Star Bath Solutions™

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At Five Star Bath Solutions, we understand that successful bath remodeling projects involve more than just skilled labor and good materials.

Funding

Current Stage
Early Stage

Leadership Team

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Chad Jones
Co-Founder
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Company data provided by crunchbase
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Orion

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