Net2Source Inc. ยท 10 hours ago
Customer Success Manager
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Responsibilities
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Conduct client visits to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Qualification
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Required
Must have 10+ years of overall experience in the Staffing & Recruiting Industry and 7+ years of experience in account management role.
The ideal candidate must have started their career with hands-on recruiting and eventually moved up the ladder as an Account/Client Relationship Manager.
Strong understanding of working with VMS and MSP based accounts.
Proven experience in staffing, recruiting & account management, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Preferred
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Benefits
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Company
Net2Source Inc.
Net2Source (N2S) is a global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 32 countries.