Teacher Su International School ยท 5 hours ago
Customer Success Manager
United States
Full-time
Remote
New Grad, Entry Level
0+ years exp
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Responsibilities
Develop and maintain strong relationships with clients to ensure their success and satisfaction.
Act as the primary point of contact for client inquiries and issues, providing timely and effective solutions.
Collaborate with internal teams to ensure client needs are met and expectations are exceeded.
Monitor client engagement and usage of our services, identifying opportunities for improvement and growth.
Conduct regular check-ins with clients to gather feedback and provide updates on new features or services.
Assist in the development and implementation of strategies to enhance client retention and satisfaction.
Qualification
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Required
0-5 years of experience in customer success, account management, or a related field.
Strong interpersonal and communication skills.
Ability to build and maintain positive relationships with clients.
Excellent problem-solving skills and attention to detail.
Ability to work independently and collaboratively in a team environment.
Strong organizational skills and ability to manage multiple tasks simultaneously.
Company
Teacher Su International School
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
