Updata Partners · 2 days ago
Customer Success Manager
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FinanceFinancial Services
Insider Connection @Updata Partners
Responsibilities
Build and maintain strong, long-lasting customer relationships based on successful adoption and ongoing usage of the software product
Interact with executives and professionals from a diverse customer base to help clients achieve their performance goals using PerformYard
Partner with customers to implement PerformYard, including product configuration, providing consultative advice, and leading training sessions
Qualification
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Required
Experience in a customer-facing role
Strong communication and interpersonal skills
Ability to manage multiple projects and customers simultaneously
Experience in software implementation or customer success
Ability to work independently in a remote environment
Strong problem-solving skills
Experience in conducting training sessions
Preferred
Experience in the SaaS industry
Experience working with HR or performance management software
Experience working with executives and professionals
Company
Updata Partners
Updata provides growth equity and operating expertise to the next generation of technology leaders.
Funding
Current Stage
Early StageRecent News
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