Customer Success Manager @ Updata Partners | Jobright.ai
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Customer Success Manager jobs in Arlington, VA
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Updata Partners · 2 days ago

Customer Success Manager

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FinanceFinancial Services

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Responsibilities

Build and maintain strong, long-lasting customer relationships based on successful adoption and ongoing usage of the software product
Interact with executives and professionals from a diverse customer base to help clients achieve their performance goals using PerformYard
Partner with customers to implement PerformYard, including product configuration, providing consultative advice, and leading training sessions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Project managementSoftware implementationCustomer successTraining sessionsCommunicationInterpersonalProblem-solvingSaaS Industry ExperienceHR Software ExperienceExecutive Communication

Required

Experience in a customer-facing role
Strong communication and interpersonal skills
Ability to manage multiple projects and customers simultaneously
Experience in software implementation or customer success
Ability to work independently in a remote environment
Strong problem-solving skills
Experience in conducting training sessions

Preferred

Experience in the SaaS industry
Experience working with HR or performance management software
Experience working with executives and professionals

Company

Updata Partners

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Updata provides growth equity and operating expertise to the next generation of technology leaders.

Funding

Current Stage
Early Stage

Leadership Team

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Cam Salem
Vice President
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Braden Snyder
Partner
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Company data provided by crunchbase
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