Be an early applicantLess than 25 applicants
Cufflinks Depot ยท 2 days ago
Customer Success Specialist
Orlando, FL
Full-time
Onsite
Entry Level
1+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesArtists and Writers
Insider Connection @Cufflinks Depot
Responsibilities
Ability to answer calls, chat communications, take phone orders and provide customer service to customers.
Engage with our customers and help promote sales through creative and timely communications.
Proactively and cost effectively resolve customer issues, and communicate customer special requests to our warehouse, engraving and shipping departments.
Manage and maintain customer accounts.
Measure and report performance of products.
Provide and execute new ideas for expanding customer reach and sales conversion.
Optimize user experience and create a positive customer journey on our commerce site.
Assist in custom product production and personalization of our products.
Daily order processing and shipping.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Excellent verbal and written communication skills.
At least 1 year of experience in sales.
Strong customer satisfaction and customer support skills
Must have high attention to detail, prioritize and organize effectively.
Ability to communicate verbally and in writing with high-end clientele in a clear and straightforward manner.
Ability to work well in a team
Preferred
Experience with ecommerce sales and industry.
Experience with Adobe Illustrator and/or Adobe Photoshop.
Benefits
Family-oriented team
Casual environment
Company
Cufflinks Depot
Carrying the largest selection of cufflinks in the world. Free shipping on domestic cuff link orders.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
