Hawkes Learning · 3 hours ago
Customer Support Agent
United States
Full-time
Remote
Entry Level
Maximize your interview chancesE-Learning
Hiring Manager
Rachel Christensen, SHRM-CP
Insider Connection @Hawkes Learning
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Provide excellent phone support to customers.
Customer follow-up with updates regarding their questions or requests.
Develop a strong understanding of the Hawkes Learning products and customer tools.
Work with other teams inside the company on projects.
Qualification
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Required
Earned an undergraduate degree or are in the process of it
Passionate about customer service and always having a friendly, polite, and positive attitude
On time and available online for daily work shift
Likes to explore new products and technologies
Excellent verbal and written communication skills
Able to explain complex information easily and concisely
Enjoys problem solving and finding creative solutions to challenges
Able to juggle multiple tasks at once
Working knowledge of Microsoft and Apple operating systems and applications
Company
Hawkes Learning
Hawkes Learning is an e-learning company providing mastery-based courseware.
Founded in 1979
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Golden Vision Capital Americas
2023-09-20Private Equity· Undisclosed
Leadership Team
J
James Hawkes
Founder
Recent News
Morningstar, Inc.
2023-09-20
2023-09-20
Company data provided by crunchbase
