Connecteam · 11 hours ago
Customer Support
Fairfax, VT
Full-time
Remote
Entry Level
$50K/yr - $60K/yr
1+ years exp
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Responsibilities
Being the main point of contact for our customers through various communication channels to ensure their success and satisfaction.
Delivering fast service while maintaining a high performance level.
Educating the clients on the best practices in Connecteam according to their business needs.
Providing live feedback to the Customer Success team regarding missing capabilities, feature requests, time spenders, etc.
Qualification
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Required
At least 1 year of experience in a customer support role or client facing environment (provided support in writing).
Superb written and verbal communication skills.
Service-oriented personality with a can-do attitude and strong problem-solving skills.
Tech-savvy with a Startup mentality that includes working in a dynamic and fast paced environment.
A team player that enjoys getting and providing feedback, sharing ideas, and constantly improving together.
Positive attitude, empathy, and high energy!
Independency and time management skills.
Ability to work remotely from Mon-Fri - must.
Benefits
Medical coverage.
Insurance plan.
Paid time off for vacation, sick days.
Company
Connecteam
Connecteam is a multi-functional and workforce management mobile solution for companies that manage on-the-go teams.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$158MKey Investors
Google for Startups
2022-03-02Series C· $120M
2021-04-28Series B· $37M
2021-01-26Non Equity Assistance
Leadership Team
A
Asaf Haviv
Chief Financial Officer
Yonatan Nuriel
Founder,Vice President of Research & Development
Recent News
2023-03-14
2023-01-17
Company data provided by crunchbase
