68 applicants

Company

Working Solutions · 5 hours ago

Customer Support Representative, Intuit TurboTax - Remote

USA

Contract

Remote

Entry Level

$15.60/hr - $19/hr

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ConsultingCoworking

Work & Life Balance

No H1B

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Responsibilities

Assist customers with software navigation

Help customers locate prior returns and amendments

Escalate calls when necessary

Assist customers via various support channels

Provide phone support with video chat capability

Provide traditional chat support

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Windows 10Broadband internetSoftware navigationUSB headsetAntivirus softwareFriendly communication

Required

Sincere desire to assist the customer

Tech savvy and avid computer user

Ability to multi-task and navigate multiple systems

Communicate with a friendly tone and professional demeanor

Personal computer (no tablet)

Broadband internet connection, recommended at least 10 MBPS

Wired internet connection (no wi-fi or mobile internet)

Windows 10 or Windows 11 operating system

Valid antivirus software installed, running and up to date

USB headset with microphone

Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.

A webcam will be loaned to each contractor to be used for the duration of the contract.

Contractors must successfully pass a criminal background check.

Benefits

Work from home : Say goodbye to commuting hassles and hello to the convenience of working from home.

Work when it's convenient for you : Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you.

Gain experience in different industries : Expand your skillset and broaden your horizons while providing exceptional customer service.

Supportive environment : We’re there to help so you can focus your efforts on bringing top-notch service to the customers we serve.