Working Solutions · 1 day ago
Customer Support Representative, Intuit TurboTax - Remote
Montgomery, AL
Contract
Remote
Entry Level
$15.60/hr - $19/hr
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Responsibilities
Assist customers with software navigation
Help customers locate prior returns and amendments
Escalate calls when necessary
Assist customers via various support channels
Phone support with video chat capability
Traditional chat support
Qualification
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Required
Sincere desire to assist the customer
Tech savvy and avid computer user
Ability to multi-task and navigate multiple systems
Communicate with a friendly tone and professional demeanor
Personal computer (no tablet)
Broadband internet connection, recommended at least 10 MBPS
Wired internet connection (no wi-fi or mobile internet)
Windows 10 or Windows 11 operating system
Valid antivirus software installed, running and up to date
USB headset with microphone
Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.
A webcam will be loaned to each contractor to be used for the duration of the contract.
Contractors must also successfully pass a criminal background check.
Company
Working Solutions
Working Solutions Provides Business Consulting Services.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Housatonic Partners
2021-01-12Private Equity· undefined
Leadership Team
Ashok Narayanan
Chief Technology Officer
Cathy Metry
Chief Financial Officer
Recent News
2024-01-15
Company data provided by crunchbase
