Sonepar USA · 1 day ago
CX Solutions Manager
United States
Full-time
Remote
Mid Level
$125K/yr - $145K/yr
3+ years exp
Maximize your interview chancesElectronicsManufacturing
No H1B
U.S. Citizen Only
Insider Connection @Sonepar USA
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Responsibilities
Define business model and product vision following customer's and operating companies' needs.
Refine product roadmap and backlog
Initiate, monitor, and own features
Provide subject matter expertise and guidance
Collaborate with cross-functional teams in agile ceremonies to ensure US requirements are met.
Ability to navigate the organization and manage senior business owners and senior stakeholders
Responsible for ensuring the product has measurable KPIs to ensure that what is being built is providing the expected value for all stakeholders
Qualification
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Required
Bachelor’s Degree in information systems, Business, or equivalent
3 + years of digital experience
2+ years of product management experience
3+ years of distribution industry experience
Experience and familiarity operating with Agile Scrum Development teams
Strong background in owning a portfolio of solutions and driving adoption within the business
Strong written and verbal communication skills, including technical writing skills
Excellent client-facing and internal communication skills
Must be a United States Citizen
Ability to travel potentially entails up to 50% mostly domestic (overseas and domestic)
Preferred
Scaled Agile Framework® (SAFe®) certification
Benefits
Healthcare plans
Dental & vision
Paid time off
Paid parental leave
401(k) retirement savings with company match
Professional and personal development programs
Opportunity to become a shareholder
Employer-paid short- and long-term disability
Employer-paid life insurance for spouse and dependents
Robust wellness program
Tuition Reimbursement
Employee Assistance Program (EAP)
Company
Sonepar USA
Sonepar USA is a wholesale company providing electrical, industrial, and safety products.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Heather Naida
SVP Sales, Marketing and Customer Experience
Recent News
Digital Commerce 360
2024-12-02
Digital Commerce 360
2024-10-11
Company data provided by crunchbase
