168 applicants

Company

Trustwave · 18 hours ago

Cyber Threat Analyst, TGS

United States

Contract

Remote

Entry Level

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Cloud SecurityCyber Security

Comp. & Benefits

No H1B

U.S. Citizen Only

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Responsibilities

Use strong TCP/IP networking skills to perform network analysis and understand detected threats.

Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA.

Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification.

Tune devices for blocking and reporting based on customer business need.

Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner.

Take responsibility for customer satisfaction and overall success of managed services.

Respond to needs and questions of customers concerning their managed services, managed devices and detected threats.

Adhere to policies, procedures, and security best practices.

Resolve problems independently and understands the correct escalation procedures.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Information security best practicesTCP/IP networkingUnix/Linux operating systemsLog collectionAnalysis toolsScanning technologiesSourcefire/Snort security productsIP Tables/Packet filter firewallsCustomer service skillsSelf-managedHighly motivatedEnglish fluencySecurity certifications

Required

English: Demonstrated Fluency

Availability to work in accordance to 3rd shift

Information security best practices & network security architecture

Current events in Cyber Security and associated patching and remediation efforts

Unix / Linux operating systems

TCP/IP networking

Sourcefire/Snort based security products

IP Tables/Packet filter firewalls

Scanning technologies

Log collection and analysis tools

Information security, web server administration, or networking

Excellent customer service skills

Excellent analytical thinking and problem solving skills

Strong oral and written communication skills

Self-managed and team oriented

Deadline and detail oriented

Highly motivated

A high school diploma or equivalent is required; a college or university degree is a plus.

Per Federal government contracting requirements, candidate must be a US citizen, as well as potentially pass and maintain a National Agency Check with Local Agency and Credit Checks (NACLC).