Ryder Supply Chain Solutions · 2 days ago
Data Administration Representative
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Transportation Logistics Supply Chain and Storage
Insider Connection @Ryder Supply Chain Solutions
Responsibilities
Partner with Functional Specialists across different departments to review and resolve complex operations.
Use functional and technical skills to provide guidance within Workday to managers, team members, and various departments.
Perform required work and assist with tasks to comply with service level agreements.
Diagnose and resolve critical transaction issues with accuracy, accountability, and reliability.
Monitor and manage work queues in real time while maintaining service-level agreements.
Escalate and work closely with Functional Specialists to resolve complex transactions.
Provide feedback on development procedures, standards control, and updates.
Perform other duties as assigned.
Qualification
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Required
High School diploma or equivalent; Associate's degree or Bachelor's degree in HR preferred.
One (1) year or more experience in HR or a related field preferred.
One (1) year or more experience in case management systems (e.g., ServiceNow, Salesforce) preferred.
One (1) year or more experience in HRIS (e.g., Workday, SAP, PeopleSoft, Oracle) preferred.
Experience working in a remote setting preferred.
Exceptional communication skills (written and verbal), with the ability to present ideas and information clearly and concisely to customers.
Adaptable communication style to different customer groups.
Demonstrates attention to and actively strives for understanding of customers' concerns and opinions.
Effective listening skills to address customer concerns and provide applicable solutions.
Fosters an environment that encourages sharing of information within the team through open dialogue.
Demonstrates knowledge and comfort in using computer technologies.
Benefits
Comprehensive health and welfare benefits
Medical, prescription, dental, vision, life insurance, and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Company
Ryder Supply Chain Solutions
Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company.