Tier4 Group · 2 days ago
Data & Reporting Architect/Analyst
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Responsibilities
Optimizes application usage and workflow efficiency by integrating key systems.
Assigned areas include but are not limited to: Power BI, Enterprise Data Warehouse (EDW), and Cogito and/or Caboodle.
Serves as a solution expert for upgrades and services for reported issues or for assigned projects.
Maintains, updates, designs, and develops assigned applications by translating organizational needs.
Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications.
Educates and develops Application Analysts, Application Consultants, and other team members.
Provides outstanding customer service to our customers and maintains positive relationships with other employees and contractors.
Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily.
Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications.
Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required.
Creates and maintains detailed technical documentation for assigned systems.
Provides on-call coverage as deemed appropriate by management.
Identifies and escalates production-critical issues to appropriate IT personnel.
Uses ticketing system to log and monitor tickets.
Participates in projects as deemed appropriate by management.
Evaluates and corrects issues involving configuration of applications.
Participates in Disaster Recovery planning, implementation, and testing.
Qualification
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Required
Bachelor’s degree in Business, Technology, or related field
Minimum of 5 years of relevant IT experience
Must have Power BI experience
Prefer Epic Cogito and/or Caboodle experience
Experience with information technology optimization
Dexterity to learn new systems and programs rapidly
Must keep current on industry trends
On-call rotation (very low call volume)
Company
Tier4 Group
Tier4 Group is a women-owned and diversity-certified LGBTBE technology Talent, Professional Services, Advisory, and Information Security firm with a national reach.