Synergy Interactive ยท 2 days ago
Data Coordinator, Catalog Operations
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Insider Connection @Synergy Interactive
Responsibilities
Create and maintain operational and analytical reports using existing and ad-hoc tools.
Develop data visualizations and dashboards to provide insights to stakeholders.
Conduct quality checks and completeness analysis on data outputs for scheduled reviews and ad-hoc requests.
Identify and resolve data discrepancies in collaboration with cross-functional teams.
Process and verify metadata updates and correction requests from providers, customers, and internal stakeholders.
Ensure timely and appropriate responses to all catalog requests.
Maintain the accuracy and completeness of the product catalog.
Coordinate product-related needs across internal and external teams.
Communicate key issues and troubleshoot conflicts proactively.
Facilitate cross-functional collaboration on catalog-related priorities and initiatives.
Validate and initiate product update requests from providers and customers.
Ensure timely and clear communication with stakeholders throughout the update process.
Qualification
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Required
3+ years of experience in editorial/publishing, preferably in a web-based environment.
Proven experience in CMS databases, content maintenance, data analysis, and reporting.
BA/BS or equivalent degree.
Advanced proficiency in Excel and other Office software.
Familiarity with querying databases and assembling reports.
Strong project management skills with the ability to manage multiple tasks simultaneously.
Experience with ticketing systems and process documentation.
Proficiency with systems such as JIRA, Airtable, CMS, Tableau.
Preferred
Experience querying using SQL.
Strong multi-tasking and problem-solving skills in a fast-paced environment.
Self-starter with impeccable organizational and analytical skills.
Familiarity with audio and image formats and standards.
Demonstrated experience as a team lead or supervisor.
Strong written and verbal communication skills.
Professional experience in the Media Industry, particularly in supply chain or metadata management.
Avid consumer of online media, including books, blogs, podcasts, and other digital content.
Experience with Content Risk Management.
Familiarity with XML metadata exchange formats like ONIX or RSS.